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Education and Qualifications:
- Accounting Graduate
- At least 1 year related experience
- Must have (CPA, CHRP, CCNA, PMP etc.)
Accounts Payable Asssociate
Ortigas, Pasig
Work From Home until further notice
Minimum education level: Bachelor´s Degree
Availability for change of residence: Yes
1 year of experience
Availability for travel: Yes
People with disabilities: Yes
Report analysts help drive critical business decisions by analyzing metrics and designing reports. They communicate these results to managers and operations leaders and often provide suggestions based on their findings.
Responsibilities and scope of work:
Provide day to day report to operations
Communicate directly with operations leaders regarding agent standards productivity and performance
Provide accurate report that help the business and the agent’s performance on a daily, weekly, monthly and annual performance.
Develop performance metrics
Deliver ad hoc reports
Investigate and analyze data and decide upon alternatives to complete assignments
Under limited supervision, prepare and maintain statistical reports used in management decision-making
Visualize reports and come up with analysis
Generate and provide data and processing the billing with the coordination with Operations and Finance
Basic Qualifications
At least college degree, any field
Strong computer, communication, and analytical skills. Preferably with experience with MS Office.
Ability to prioritize workload, meet deadlines and perform multiple tasks with attention to details
With working experience creating MS excel reports, templates and dashboard
Experience with Business Intelligence and Reporting tools e.g., Power Bi is a plus
Strong organizational skills
Good writing communication skills
Good in analytical and interpersonal skills
Minimum education level: Bachelor´s Degree
Language(s): English
LIT_MENOS_1_ANO_EXPERIENCE
Availability for change of residence: Yes
Availability for travel: Yes
People with disabilities: Yes
Responsible for leading efficiently the WFM team, responsible for planning, forecasting, scheduling and real time resource management to ensure that company objectives such as shrinkage and business goals are met. Establishes effective relationships with internal and external partners including Operations and other support HR, Finance and IT. Continuous Improvement as well as operational leadership to ensure daily service level metrics met. Communicates company policy information and requirements to staff and ensures operational decisions comply with policy.
Qualifications
Minimum Requirements
Bachelor''s degree plus three (3) years related call center workforce management experience
Must be available to work any shift any day
Adept at managing multiple priorities and tasks in a fast-paced environment
Ability to act and drive a sense of urgency to ensure both internal and external customers are served in a timely manner
Preferred Special Skills, Knowledge or Qualifications
Leading highly-motivated, high-performing workforce management teams. With experience on scheduling, forecasting, capacity planning and real-time workforce management.
Build relationships with the operational leaders specifically the managers and team lead.
Drive real time strategies including skilling, shrinkage utilization, as well as partner with operations to drive representative behaviors especially around call handling.
Provide daily wrap up to the leadership team which would include key indicators such as call drivers, handle time and forecast comparisons, day of week comparisons, absenteeism trending, as well as other unique behaviors and drivers.
Measure return on investment between shrinkage usage and performance
Proficient with phone system reporting and scheduling tools and as well as Microsoft Office (Excel, Word, PowerPoint, Outlook).
Absolute team player who consistently demonstrates respect, inclusion and an open mind.
3 years of experience
Minimum education level: Bachelor´s Degree
Availability for travel: Yes
Availability for change of residence: Yes
Language(s): English
People with disabilities: Yes
Qualifications:
-Candidate is at least High School/Vocation graduate
-Can interact with different people of all levels
-Must be willing to start immediately
-Able to read with high comprehension skills
-With ready requirements
-Preferably from Makati or nearby areas only
Duties:
-Transport passengers to different floors
-Provide assistance on directions
-Operate the elevator
-Act on quickly if any problem arises
Minimum education level: Vocational
Availability for travel: Yes
Availability for change of residence: Yes
People with disabilities: Yes
Education & Experience
- Bachelor’s Degree Required
- Minimum 3-5 years project management Required
- Quality Management System and/or ISO experience Preferred
- Project Management Certification Required
- Business Process Management, Lean or Six Sigma Certifications Preferred
- Amenable for a 12 month project based contract
Work setup: Temp WFH
3 years of experience
Minimum education level: Bachelor´s Degree
Availability for change of residence: Yes
Availability for travel: Yes
People with disabilities: Yes
Qualifications:
- At least 3 years of development experience, including 1 year using MS Azure services
- Strong knowledge in at least 2 of the following: Azure Data Factory, Azure Analysis Services,
Azure Data Warehouse (Synapse Analytics), Azure Data Lake Storage
- Familiar with Azure environment, experience in working with large data volume
- Well versed in Python and Scala. Experience with Spark or Databricks
- Strong SQL knowledge will be very nice to have
- Excellent verbal and written communication skills, problem-solving and organizational abilities
- Experience working with a multicultural, global team for international clients is a plus
- Familiar with tabular models and code versioning tools (Github, Azure DevOps)
- Bachelor''s Degree, preferably in Computer Science a minimum of (4) years of relevant experience that includes
coding with VBA for Excel and Access
- Any equivalent combination of education, experience and/or training approved by Human Resources
Location: Quezon City
Work setup: Onsite
Salary: 24,500
2 years of experience
Minimum education level: Bachelor´s Degree
Availability for travel: Yes
Availability for change of residence: Yes
People with disabilities: Yes
Responsible for managing and ensuring that the service level agreements for various programs are met. He will be doing timely meetings and updates with the client as well as with the Sr. Management team. Provides solutions for the campaign''s pain points, red-flags and conducts risk assessment. Main Responsibilities: Manage the call volume, daily attendance, and program break schedules to ensure the correct number of agents at the right time. Assist with creation if metrics and targets for services. WFA Supervisor is also responsible in creation of templates, innovations and continuous improvements of the processes and tools.
Responsibilities and scope of work
Monitor agent status in real-time.
Monitors inbound operations to ensure optimal staffing levels.
Evaluate adherence and take immediate action to improve performance.
Facilitates real-time discussions with necessary stakeholders.
Responsible in processing the hourly, daily, weekly, monthly schedule adherence reports
Administers volume contingency action plans as deemed necessary and appropriate.
Assumes and performs other duties and responsibilities not specifically outlined herein, but which are logically and properly inherent to the position.
Assist with creation if metrics and targets for services •Work closely with the operations team to analyze and help improve their delivery processes
Generate ideas for process and service improvement planning
Use trends and reports to forecast requirements
Assist with projects and other duties as requested or assigned
Job requirements
Experience relevant to the role is preferred
At least college degree, any field
Previous call center experience required
Attention to detail and high level of accuracy
Advanced knowledge and experience in Automatic Call Distribution (ACD), forecasting and scheduling
With hands-on experience on any of the WFM scheduling tool; TeleOpti, NICE IEX or any equivalent tools
Ability to prioritize workload, meet deadlines and perform multiple tasks with attention to detail
With working experience creating MS excel reports and templates
Strong organizational skills and with good analytical skills
Able to communicate professionally - oral and written
Organized with the ability to adapt quickly and effectively to change
Excellent Attendance Record
Minimum education level: Bachelor´s Degree
3 years of experience
Language(s): English
Availability for travel: Yes
Availability for change of residence: Yes
People with disabilities: Yes
- Checks, processes, and clears customers’ orders for shipments
- Wears safety gears needed in the warehouse
- Sorts, arranges, and labels all the goods in the warehouse
- Receives and examines all the incoming goods on behalf of the organization
- Operates, cleans, and maintains all the equipment used in the warehouse
- Bachelors Degree/Any related course
- Strong communication skills, including the ability to explain and teach methodologies
- Keeps the warehouse and its environs clean to ensure safety
- Understanding of manufacturing methods and procedures
1 year of experience
Availability for travel: Yes
Availability for change of residence: Yes
Language(s): English
Minimum education level: Bachelor´s Degree
People with disabilities: Yes